Specialist Solar & Battery Support Across Northamptonshire

Is your solar system not generating electricity? Is your battery failing to charge, or has your inverter developed a fault?

At Gavin Jones Electrical, we've been providing trusted electrical services across Northamptonshire since 2008.

Through our specialist solar and battery business, Go Generate, we offer professional fault diagnosis, repairs, maintenance and technical support for existing solar PV and battery storage systems.

Whether your system was installed by us or another company, we're here to help keep it operating safely, efficiently and reliably.

Solar & Battery Problems? Get Expert Help at www.gogenerate.co.uk

Solar panels, inverters and battery storage systems can develop faults over time. Some problems are obvious, while others can go unnoticed and affect performance for months.

Our specialist engineers can investigate:

• Solar panels not generating electricity
• Inverter faults, error codes and shutdowns
• Batteries not charging or discharging correctly
• Poor system performance or reduced generation
• Monitoring apps showing incorrect information
• Wi-Fi, data logger and communication failures
• CT clamp and energy monitoring issues
• Electrical faults, tripping RCDs and protective devices
• Systems installed incorrectly or configured poorly
• Solar and battery systems left unsupported by their original installer

Our approach is simple: diagnose the problem, explain the findings and recommend the most appropriate solution.

Not every solar or battery problem requires an engineer to attend your property.

Go Generate provides remote technical support to help investigate system faults, monitoring problems, incorrect settings and communication issues.

Where possible, we can review system information remotely and help identify whether the issue can be resolved without an on-site visit.

This can save time and help avoid unnecessary call-out costs.

Find Out More About Remote Support

Some faults require professional electrical testing, physical inspection or specialist diagnostic equipment.

Our on-site support service can investigate inverter failures, battery faults, wiring problems, communication issues and other electrical defects affecting your system.

Following our assessment, we'll explain our findings and discuss the available repair options.

Find Out More About On-Site Support

Your solar PV and battery storage system is a significant investment, and regular maintenance can help protect its performance and reliability.

Go Generate offers preventative maintenance and system health checks covering:

• Visual Inspection – Checking the general condition of accessible equipment and components.
• Inverter Inspection – Reviewing inverter condition, operation and reported faults.
• Battery Inspection – Assessing battery condition, operation and available system information.
• Electrical Safety Tests – Appropriate testing of accessible electrical components and connections.
• Performance Assessment – Reviewing available generation and battery performance data.
• Monitoring & App Checks – Checking communication, monitoring and system reporting.

Following the inspection, we'll explain any issues identified and recommend suitable remedial work where necessary.

Find Out More About Solar & Battery Health Checks

We provide technical support for a wide range of solar inverter and battery storage manufacturers, including:

GivEnergy | Tesla | Fox ESS | SolarEdge | Solis | Growatt | Huawei | GoodWe | SolaX | Sunsynk | Enphase | Pylontech | Victron And many more.

Support and repair options depend on the equipment, fault, manufacturer requirements and availability of replacement parts.

Unfortunately, some homeowners find themselves with solar or battery systems that are no longer supported by the company that installed them.

You don't need to use your original installer to arrange an independent system inspection or fault investigation.

Whether you've inherited a solar installation when purchasing a property, lost contact with your installer or simply need specialist technical assistance, Go Generate can help investigate the problem and advise on the next steps.

Established Since 2008

Gavin Jones Electrical has built a reputation across Northamptonshire for professional electrical workmanship, reliable service and clear communication.

NICEIC Approved Contractor

Our electrical contracting experience provides a strong foundation for investigating electrical safety and performance issues.

Specialist Solar & Battery Knowledge

Go Generate focuses on maintaining, diagnosing and repairing existing solar PV and battery storage systems.

Honest, Practical Advice

We aim to identify the cause of a fault before recommending repairs or replacement equipment.

Support for Existing Installations

We can investigate systems installed by other contractors, subject to equipment compatibility and manufacturer requirements.

Do you still install new solar panels and battery storage systems?

Our Go Generate business now focuses on repairs, servicing, maintenance and technical support for existing solar PV and battery storage systems rather than new installations.

Can you repair a solar system installed by another company?

Yes. We can investigate many systems installed by other contractors, including installations where the original company is no longer trading.

My solar inverter is showing an error code. Can you help?

Yes. We can investigate inverter error codes, communication faults, shutdowns and electrical problems to help establish the cause.

Why isn't my solar battery charging?

There are several possible causes, including inverter settings, battery communication problems, monitoring equipment, electrical faults or battery-related issues. A proper diagnosis is important before replacing components.

Can you help remotely?

Many monitoring, configuration and communication issues can be investigated remotely. Where electrical testing or physical inspection is necessary, we can discuss on-site support.

Should my solar and battery system be serviced?

Periodic inspections and performance checks can help identify developing problems, electrical safety concerns and reductions in system performance.

We support customers across Northampton, Wellingborough, Kettering, Rushden, surrounding Northamptonshire villages and Milton Keynes, subject to service availability.

Whether you're experiencing a fault, need an annual system health check or require technical advice, we're here to help.

Don't let a fault or underperforming system go unnoticed.

Visit Go Generate to explore our specialist services and get in touch about your solar PV or battery storage system.

Gavin Jones Electrical & Go Generate

Established electrical expertise. Specialist solar and battery support.